The Discovery is an exploratory phase aimed at understanding the client’s current situation, key processes, main pain points, and the objectives they expect to address through digital transformation or new technology implementations. This process may take place over one or several sessions and combines interviews, functional analysis, and operational review to obtain a clear and realistic view of the organization.

The goal is to gather enough information to define an initial scope, identify risks and limitations, and prepare a solution proposal aligned with the client’s expectations and priorities. It is an essential step to reduce uncertainty, establish a shared understanding, and ensure a strong foundation for any technological initiative.