Blog

26

Nov

Do Your Customers Expect Fast Responses but Your Service Is Slow and Inconsistent?

Rodrigo realized his customers wanted quick responses, yet his service was slow and inconsistent: resolution times varied, customers had to repeat information, and teams lacked a unified view of each case. He reached out to us and decided to transform customer service with Salesforce. Service Cloud became the operational core:…

26

Nov

Is Your Industry Falling Behind Because It Isn’t Leveraging Data and Artificial Intelligence?

Fernando realized his industry was falling behind. His clients demanded faster responses, his supply chain was slow, and his financial operations lacked visibility. He reached out to us and chose to implement solutions tailored to his business: Financial Services Cloud, Manufacturing Cloud, Consumer Goods Cloud, and Einstein AI.

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26

Nov

Are Your Decisions Based on Assumptions Instead of Reliable Data?

When Carla noticed that in her company the budgets weren’t stretching, digital campaigns were failing, and customers were leaving without explanation, she decided it was time to bring order. She contacted us and decided to implement Data Cloud, unifying all her company’s data including profiles, events, and transactions into a…

21

Nov

Salesforce Acquires Informatica for ~$8 Billion: The Missing Boost for Responsible AI in CRM

On May 27, 2025, Salesforce officially confirmed the acquisition of Informatica for approximately $8 billion in cash, capitalizing on a valuation of $25 per share for the shares it did not already own. The operation seeks to integrate Informatica’s capabilities in governance, quality, lineage, metadata, and Master Data Management (MDM)…

21

Nov

AI That Truly Works: Agents That Relieve Support Teams and Win Over Your Customers

From promise to reality: autonomous agents are transforming efficiency. For a long time, the idea of AI agents—autonomous, intelligent, and operational—remained in the realm of promise. In 2025, that promise is now a reality: platforms like Salesforce Agentforce have sold over 1,000 licenses, and companies across various sectors are reporting…

26

Nov

Do Your Customers Expect Fast Responses but Your Service Is Slow and Inconsistent?

26

Nov

Is Your Industry Falling Behind Because It Isn’t Leveraging Data and Artificial Intelligence?

26

Nov

Are Your Decisions Based on Assumptions Instead of Reliable Data?

21

Nov

Salesforce Acquires Informatica for ~$8 Billion: The Missing Boost for Responsible AI in CRM

21

Nov

AI That Truly Works: Agents That Relieve Support Teams and Win Over Your Customers

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Do Your Customers Expect Fast Responses but Your Service Is Slow and Inconsistent?

Is Your Industry Falling Behind Because It Isn’t Leveraging Data and Artificial Intelligence?

Are Your Decisions Based on Assumptions Instead of Reliable Data?

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