26
Nov
Do Your Customers Expect Fast Responses but Your Service Is Slow and Inconsistent?
Rodrigo realized his customers wanted quick responses, yet his service was slow and inconsistent: resolution times varied, customers had to repeat information, and teams lacked a unified view of each case. He reached out to us…
26
Nov
Is Your Industry Falling Behind Because It Isn’t Leveraging Data and Artificial Intelligence?
Fernando realized his industry was falling behind. His clients demanded faster responses, his supply chain was slow, and his financial operations lacked visibility. He reached out to us and chose to implement solutions tailored to his…
26
Nov
Are Your Decisions Based on Assumptions Instead of Reliable Data?
When Carla noticed that in her company the budgets weren’t stretching, digital campaigns were failing, and customers were leaving without explanation, she decided it was time to bring order. She contacted us and decided to implement…
21
Nov
Salesforce Acquires Informatica for ~$8 Billion: The Missing Boost for Responsible AI in CRM
On May 27, 2025, Salesforce officially confirmed the acquisition of Informatica for approximately $8 billion in cash, capitalizing on a valuation of $25 per share for the shares it did not already own. The operation seeks…
21
Nov
AI That Truly Works: Agents That Relieve Support Teams and Win Over Your Customers
From promise to reality: autonomous agents are transforming efficiency. For a long time, the idea of AI agents—autonomous, intelligent, and operational—remained in the realm of promise. In 2025, that promise is now a reality: platforms like…
21
Nov
The Cloud Went Down: The AWS Outage That Paralyzed the Internet for Hours
A glitch that paralyzed a major portion of the Internet On Monday, October 20, 2025, AWS suffered a massive outage affecting multiple services and platforms worldwide. Here are the most important facts: The problem began in…

